Quick Start

Get ZapTicket running on your website in under 5 minutes.

1. Create an account

Go to zapticket.app/register and create your account with an email and password. No credit card required.

2. Create a workspace

After signing in, you'll be prompted to create your first workspace. A workspace is an isolated environment for your team — it holds your conversations, tickets, settings, and team members.

Choose a name (e.g. "Acme Inc") and a URL slug (e.g. "acme-inc").

3. Get your site key

Navigate to Settings → API Keys in the dashboard. Copy your Public Site Key — it looks like zt_pub_abc123...

4. Embed the widget

Add these two lines before the closing </body> tag on your website:

Your website HTML
<script>
  window.ZapTicket = { siteKey: "zt_pub_YOUR_KEY_HERE" };
</script>
<script async src="https://cdn.zapticket.app/widget.js"></script>
💡The widget loads asynchronously — it never blocks your page render. If the script fails to load, your page works normally with zero errors.

5. Start chatting

Open your website in a browser. You should see a chat bubble in the bottom-right corner. Click it, type a message, and it will appear instantly in your dashboard inbox at app.zapticket.app/inbox.

Reply from the dashboard — the visitor sees your response in real-time, no page refresh needed.

What's next?